FAQ

*Medieval Mail is a small business located in Germany, created by Suzanne and Martin… and watched over by our little dog Rudi.

*We write real letters and send them to you by DeutschePost on a monthly basis directly from Germany. 

*Choose from a 6-month or 12-month subscription. The yearly subscription offers a savings. 

*Subscriptions can be cancelled at any time by contacting us at our email: Mymedievalmail@yahoo.com

*Mailings are sent out between the 1st and 3rd of the month. You will receive your first letter in about a week depending on where you live in the world. We do everything we can to get your letters to you quickly but are not responsible for postal delays. 

*If you newly subscribe after the 20th of any month, your subscription will begin with the next month’s mailing.

*Each month is a new adventure and therefore no letters will be duplicates.

*Past letters can be purchased on an individual basis.

*Each envelope will have a real German postage stamp. We try for variety depending on what is available but there will be duplicates.

*If you are interested in a specific location in Germany, please let us know and we might be able to report from there in a future letter.